Privacy Policy

Privacy Policy
Effective Date: January 2026

This Privacy Policy explains how The Ballet Conservatory of South Texas (“BCSTX,” “we,” “us,” “our”) collects, uses, and protects your information when you use our website.

1) Information We Collect
We may collect the following types of information:

  • A Information You Provide
    When you register for programs, sign up for newsletters, donate, purchase tickets/merchandise, or contact us, you may provide:
    • name, email address, phone number, billing and shipping address
    • student/participant information (name, age, class selection)
    • payment details (processed securely by third-party providers — we typically do not store full card details)
    • communications you send to us
  • B Information Collected Automatically
    We may collect:
    • IP address and device information
    • browser type and operating system
    • pages viewed and time spent on the Site
    • basic analytics and performance data via cookies or similar technologies

2) How We Use Your Information
We use the information to:

  • process registrations, orders, payments, and donations
  • communicate about programs, events, schedule changes, receipts, and confirmations
  • improve the website and our services
  • send marketing emails (you can opt out anytime)
  • maintain security and prevent fraud
  • comply with legal obligations

3) How We Share Your Information
We do not sell your personal information. We may share your information only with:

  • payment processors and platforms (e.g., credit card processing, ticketing, registration software)
  • email marketing and communications tools
  • website hosting, analytics, and IT support providers
  • legal or regulatory authorities if required

These providers may access personal information only as needed to perform services for BCSTX and are expected to protect it.

4) Cookies & Analytics
We may use cookies and similar technologies to:

  • help the Site function properly
  • understand website usage and improve performance
  • support communications and marketing campaigns

You may adjust cookie settings through your browser. Some site functions may not work properly if cookies are disabled.

5) Email Communications
If you opt in to receive emails, we may send newsletters, announcements, and event updates. You may unsubscribe anytime by clicking the “unsubscribe” link in our emails or by contacting us at INFO@BALLETCONSERVATORY.ORG.

6) Children’s Privacy
BCSTX offers programs for children and teens. We may collect limited information about minors only from a parent/guardian for registration and program participation. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us and we will delete it.

7) Data Security
We take reasonable measures to protect your information. However, no system is 100% secure, and we cannot guarantee complete security.

8) Data Retention
We retain personal information only as long as needed for operational, legal, tax, and administrative purposes (e.g., donation receipts and accounting records).

9) Your Rights & Choices
Depending on your location, you may have rights to:

  • request access to the personal information we hold about you
  • request corrections or deletion of your information
  • opt out of marketing communications

To make a request, contact us at INFO@BALLETCONSERVATORY.ORG.

10) Third-Party Websites
The Site may link to third-party sites (ticketing, payment platforms, social media). Their privacy practices are governed by their own policies. BCSTX is not responsible for third-party privacy practices.

11) Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with a revised effective date. Continued use of the Site means you accept the updated policy.

12) Contact Us
If you have questions about this Privacy Policy, contact:

Ballet Conservatory of South Texas
Email: INFO@BALLETCONSERVATORY.ORG
Mailing Address: 5200 Broadway, San Antonio, TX 78209